Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

You have 3 days to report for an exchange to us . The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, then we will gladly exchange for a new item , we do not exchange items returned back to cash . Return items will be at expense of customer , we do not cover shipping cost of the returned items on exchange.

Refunds

No refunds , once bought consider it sold.

What if I received the wrong item?

DO NOT OPEN IT

• If a different item was sent to what is on your order then please do not open it – send us the image and we will arrange collection and send the correct item
• We are also human and therefore do make mistakes, we strive to try and send out what you ordered without mistakes, but human error does occur from time to time